Taxesman ("Taxesman", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website taxesman.ae (the "Website") or use our services (collectively, the "Services"). By using the Website or Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Register for an account or client portal
• Request a Service or consultation
• Submit documents (e.g., trade licenses, passports, VAT/Corporate documents)
• Communicate with us via email, chat, or support

Examples of personal data include:

• Full name
• Email address
• Phone number
• Company name and registration details
• Emirates ID or passport information
• Tax identification numbers (e.g., TRN)
• Financial and tax-related documents

1.2 Information Collected Automatically

We automatically collect certain data when you visit our Website, including:

• IP address
• Browser type and version
• Pages visited
• Date and time of visit
• Operating system
• Referring URLs
• Device information

This helps us analyse usage and improve functionality.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable core functionality
• Remember your preferences
• Analyse site performance
• Deliver relevant content

You can control cookies through your browser settings, but disabling cookies may affect your experience.

2. How We Use Your Information

We use your information for the following purposes:

2.1 Provide and Improve Services

• Registering your business with the FTA
• Filing VAT and Corporate Tax returns
• Managing accounting and bookkeeping tasks
• Communicating deadlines and reminders

2.2 Client Support and Communication

• Responding to inquiries
• Sending appointment confirmations
• Providing updates on service requests

2.3 Compliance and Legal Obligations

We may use your data to comply with UAE legal requirements, regulatory reporting, or government authority requests (e.g., FTA, Ministry of Finance).

2.4 Marketing and Promotional Use

With your consent, we may send newsletters, promotions, and updates. You may opt-out at any time.

3. How We Share Your Information

We may share your personal data with:

3.1 Service Providers

Third-party companies that help us deliver Services (e.g., cloud hosting, payment processing, analytics).

3.2 Government Authorities

When required for compliance or legal obligations (e.g., Federal Tax Authority, MoF).

3.3 Legal Requirements

When disclosure is necessary to:

• Comply with law
• Protect our rights
• Enforce Terms of Service
• Prevent fraud or illegal activity

We do not sell your personal information to third parties.

4. Security of Your Information

We implement industry-standard technical and organizational measures to protect your data. These include:

• Encryption of sensitive data in transit and at rest
• Secure servers and access controls
• Regular security assessments

However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain your personal information only as long as necessary to:

• Provide Services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Specific retention periods may vary depending on the type of information and applicable laws.

6. Your Rights and Choices

Depending on the jurisdiction and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion or restriction of processing
• Object to processing for direct marketing

To exercise any of these rights, contact us at privacy@taxesman.ae.

7. Third‑Party Links

Our Website may contain links to third‑party sites (e.g., FTA portal, Stampman). We are not responsible for the privacy practices of those websites.

8. Children's Privacy

Our Website and Services are not directed at children under 18. We do not knowingly collect personal information from minors.

9. International Transfers

Your data may be processed or stored outside the United Arab Emirates where our service providers are located. By using our Services, you consent to such transfers.

10. Updates to This Policy

We may update this Privacy Policy periodically. We will post the revised policy on the Website with an updated "Effective Date." Your continued use of the Website or Services after such changes constitutes acceptance.

11. Contact Us

If you have any questions about this Privacy Policy, please contact: